Lincoln came up quite big in the 2019 AutoPacific Vehicle Satisfaction Awards, earning the title of Highest Satisfaction Premium Brand. A big contributor to this feat is the Lincoln Navigator, which scored the title of Most Satisfying Vehicle Overall as well as the top prize for Luxury SUVs.
“In addition to the exceptionally crafted [Lincoln] Navigator, Lincoln has made a strong push for customer treatment. It’s a hands-on experience that appears to be working,” said AutoPacific president George Peterson. Peterson is referring to the Lincoln Way, a concept that values the customer experience every bit as much as the act of purchasing or leasing a vehicle.
This is embodied in features like Lincoln Black Label, which includes complimentary anytime car washes over the life of your ownership, free annual detailing, and a Culinary Concierge service. Lincoln Black Label Membership also includes membership to the AVIS® President’s Club and CLEAR®, both of which add luxury to travel experiences all around.
The Lincoln Continental was also a standout in the 2019 AutoPacific Vehicle Satisfaction Awards, earning the top prize for Luxury Cars. Whether you’re in the market for the Lincoln Continental, the red-hot Lincoln Navigator, or the all-new Lincoln Nautilus or Lincoln Aviator, you’ll find it — and exceptional service — at West Point Lincoln .