Lincoln Ranks Number One For Luxury Customer Satisfaction

Lincoln Ranks Number One in Luxury Customer Satisfaction - West Point Lincoln - Houston, TX

The Lincoln brand is certainly no stranger to awards and accolades. For the eighth consecutive year, Lincoln Automotive Financial Services, or AFS, ranks number one in the luxury segment by J.D. Power’s U.S. Consumer Financing Satisfaction Study. Now, the brand has received the award once again.

But the recognition doesn’t stop there. In addition to its consumer financing victory, Lincoln AFS was also ranked first for its billing and payment process.

Given how much effort Lincoln has put into streamlining and simplifying its online application and account management tools for easier customer service, it’s no surprise that their hard work has been recognized. Services like the Lincoln Effortless Sales Experience give clients the ability to lease or buy a new Lincoln vehicle from whatever dealer they may choose. Combined with the freedom to perform transactions and make deals from almost any location, Lincoln has provided drivers with easy-to-use tools that redefine the customer/dealer relationship for the better.

“Technology allows us to enhance the traditional in-store transaction and make the ownership experience for our clients as seamless and convenient as possible,” says Lincoln’s North American director Michael Sprague. “This accolade is another great testament to this commitment as we continue to build our brand in a way that is uniquely Lincoln.”

Experience Lincoln’s awarding-winning customer financing process for yourself when you purchase or lease a vehicle from West Point Lincoln in Houston, Texas, today.

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