Auto recalls due to defective or dangerous parts has been one of the major industry trends of 2015. You can now add the Ford Motor Company to the list of automakers to issue safety recalls for its vehicles in the aftermath of four reported accidents that occurred due to potential power steering issues.
Nearly 423,000 model-year Ford and Lincoln vehicles were recalled in North America due to defective electric power steering. The models affected by the recall include 2011-13 Ford Taurus and Flex vehicles, 2011-13 Lincoln MKS and MKT vehicles, 2011-12 Ford Fusion and Lincoln MKZ sedans, and 2011 Mercury Milan sedans.
The main defect with the recalled Ford and Lincoln vehicles involves a sudden loss of power steering. A connection problem in the electrical steering system leads the vehicle to default to manual steering exclusively. Loss of power steering can potentially lead to road accidents, particularly when taking a curve or driving at slower speeds.
To resolve the connection problem, Ford has proposed two solutions. One solution is to update the power steering control module software and the other to replace the steering gear. Ford dealerships can make either fix for recall-eligible models.
In addition the Ford vehicle recalls in North America, recalls are also slated for approximately 19,500 2015 Ford Mustang autos, specifically those sold in the U.S. and Canada with a 2.3-liter engine.
These model-year Mustangs are prone to elevated underbody temperatures that could lead to fuel leaks if the fuel tanks and vapor lines get overheated. Dealers will replace the fuel tank shield for any affected Mustang vehicle. With 2015 Mustangs taken into account, the recall total for Ford is 442,500 vehicles.
Ford was forced to issue the recall in the wake of complaints logged by the National Highway Traffic Safety Administration regarding power-steering failures with certain Ford vehicle models. The NHTSA investigated over 500 related complaints and a class-action lawsuit has been filed concerning additional Ford vehicle performance issues.
For more information about the recall, you can contact Ford Motor Company’s customer service line at 866-436-7332.
If you’re having issues with your Ford or Lincoln, don’t hesitate to visit West Point Lincoln’s Service and Repair Department located on 11666 Katy Freeway! Our highly qualified technicians are available to resolve any and all performance issues in a timely manner. To schedule an appointment, just call 281-506-0363.